Introduction
Rebalanced AI, Inc. is committed to maintaining the privacy and security of protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Our AI Scribe Tool is designed to listen, transcribe, and chart medical notes for clinicians while ensuring that all data is handled securely and confidentially.
Privacy Practices
1. Collection of Information
- Our AI Scribe Tool collects audio recordings of patient-clinician interactions, which are then transcribed into text and integrated into medical charts.
- Only the minimum necessary PHI is collected to provide our services.
2. Use of Information
- PHI is used solely for the purpose of creating accurate medical records and assisting clinicians in charting patient information.
- We do not sell, rent, or share PHI with third parties for marketing purposes.
3. Disclosure of Information
- PHI may be disclosed to third-party service providers who assist us in delivering our services. All such providers are contractually obligated to protect the privacy and security of PHI in accordance with HIPAA requirements.
- PHI may also be disclosed as required by law, such as in response to a court order or subpoena.
Security Measures
1. Data Encryption
- All audio recordings and transcriptions are encrypted both in transit and at rest using industry-standard encryption protocols.
2. Access Controls
- Access to PHI is restricted to authorized personnel who require the information to perform their job duties.
- Role-based access controls are implemented to ensure that users have access only to the information necessary for their role.
3. Auditing and Monitoring
- Regular audits and monitoring of our systems are conducted to detect and prevent unauthorized access to PHI.
- Any suspicious activity or potential breaches are promptly investigated and addressed.
4. Training and Awareness
- All employees receive regular training on HIPAA regulations and our privacy and security policies.
- Employees are required to adhere to these policies and report any potential violations.
Patient Rights
1. Access to Information
- Patients have the right to access their medical records and request copies of their transcriptions.
2. Amendment of Records
- Patients have the right to request amendments to their medical records if they believe the information is inaccurate or incomplete.
3. Confidential Communications
- Patients have the right to request that communications about their medical information be conducted through alternative means or at alternative locations.
Contact Information
For questions or concerns about our HIPAA compliance practices, please contact:
Rebalanced AI, Inc.
Palm Beach Gardens, FL
hipaa@rebalanced.ai
Effective Date
This HIPAA Compliance Statement is effective as of 01/01/2023.
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